Only products purchased directly from the official website are eligible for support.
Crowdfunding terms and conditions take precedence for products purchased at shopping malls and crowdfunding.

In addition, we make effective use of the leather we receive from precious lives as much as possible. However, if the returned product has signs of use, it cannot be resold even if it is repaired, so there is no choice but to discard it. Therefore, exchanges and returns are limited to unused items only. When the product arrives, please be sure to check for any defects before use.

【cancel】

In-stock items are processed automatically, so cancellations or changes cannot be accepted after an order has been placed. However, orders reserved on the official website can be canceled until the delivery warehouse arrives. For details, please refer to "Regarding pre-orders" .

[Return]

Our shop is subject to the following conditions:

■ Exchange due to defects in products, etc.
If the following conditions apply, we will exchange the product.

●Conditions
◆ If you cannot accept the exchange
・Products that have been delivered for more than 8 days
・Products that the customer has used once
・Products that have been opened, defaced or damaged by the customer
・When the product box, instruction manual, etc. is defaced, damaged, lost, or discarded
・Products that have been processed or damaged by the customer
・Products that have been washed, repaired, cleaned, etc. after delivery
・Sale target items such as translation ants and outlets
・If there is no phone or email contact

●Available period
If you contact us within 7 days after receiving the product

● Return shipping fee
Store burden

●Re-postage
Store burden

● Remarks
・Please note that if the replacement product is sold out, it will be refunded. (Otherwise, it will be exchangeable.)
・Depending on your computer or smartphone, the actual color may differ slightly from the actual color, but in that case, please understand that the replacement is at the customer's discretion.
・Unlike ready-made products, natural materials may have scratches, stains, or marks from life, but in such cases, please understand that replacement is at the customer's discretion.
・Clothing chalk, temporary bond, and uncut threads are not eligible for exchange because they can be removed by rubbing them, washing them off, or cutting them.

■ Refund due to defects in products, etc.
In our shop, if there is a problem with the product, etc., it will be exchanged. Please note that we do not accept refunds unless there is a replacement product.


■ Refund due to customer convenience
We will refund if the following conditions are met.

●Conditions
◆ If you cannot receive a refund
・Products that have been delivered for more than 8 days
・Products that the customer has used once
・Products that have been opened, defaced or damaged by the customer
・When the product box, instruction manual, etc. is defaced, damaged, lost, or discarded
・Products that have been processed or damaged by the customer
・Customized products such as drop handle mounting and fixed types
・Products that have been washed, repaired, cleaned, etc. after delivery
・Sale target items such as translation ants and outlets
・If there is no phone or email contact

●Available period
If you contact us within 7 days after receiving the product

● Refund amount
・We will refund the amount after deducting the shipping fee, settlement fee, points awarded, and option fees such as wrapping and customization.
・Please note that even if the product was purchased with free shipping, the shipping fee will be deducted from the refund amount if the customer returns the product.